KOBUMénage Signature
Trust & Transparency

Privacy Policy

Your privacy is paramount. This policy details how KOBU collects, uses, and safeguards your personal information in accordance with Canadian privacy laws, including PIPEDA and Quebec's Law 25.

Last updated: October 2026

1. Information We Collect

We collect personal information necessary to deliver our signature property care services. This includes:

  • Contact details (your full name, email address, and telephone number).
  • Property information (physical address, size, entry instructions, and specific care requests).
  • Usage statistics (cookies and telemetry to optimize website browsing experience).

2. How We Use Your Information

We utilize your personal data strictly for legitimate business objectives:

  • To prepare customized estimates and fulfill bookings.
  • To communicate with you regarding service updates and schedules.
  • To process contact requests via forms (managed securely through Web3Forms).
  • To ensure safety and quality control during our visits.

3. Consent and Canadian Compliance

By submitting your information through our contact forms or engaging our services, you consent to the collection and use of your data as outlined here. We comply fully with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25. We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

All personal information is stored securely on servers with restricted access. Our staff are trained in confidentiality and material care. While we implement industry-standard physical and technical safeguards, no digital system is entirely immune to risks; we will promptly notify you of any breach affecting your personal data.

5. Your Rights

You hold complete rights over your data. Under Canadian law, you may:

  • Request access to the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request the deletion of your personal records (subject to legal or contractual retention requirements).
  • Withdraw your consent to data processing at any time.

6. Privacy Officer Contact

For questions, concerns, or to exercise your privacy rights, please contact our Privacy Officer:

  • Email: kobumenagesignature@gmail.com
  • Mailing Address: KOBU Signature Care, Attention: Privacy Officer, Montréal, QC, Canada